Not only is using paper to run your business a waste of money, it’s a waste of time, storage space and if it is lost or damaged, it can’t be replaced. When business processes are automated, these problems are eliminated. The aim of any business should be to use the least amount of paper as possible; you can achieve this with auto repair software.
When a customer brings their vehicle into your store, before a technician can start working on it they will need to diagnose the issue. The results of the diagnosis are typically written on a piece of paper and handed to the service advisor. This process can be eliminated with auto repair software. Not only will the system generate a work order electronically that is available to all technicians, but instead of the service advisor calling the customer and communicating the diagnosis over the phone, it can be sent via email. Therefore, the service advisor and the technician can be speaking to the customer while they are both looking at the same information. This makes the communication process a lot easier.
Vehicle inspections are generally performed by a technician with a clipboard and a piece of paper with a checklist on it. Once the inspection has been performed, the information is forwarded to a service advisor who signs off the work, it is then stored in the relevant files. Auto shop software eliminates this process, the inspection is still performed physically by a technician; however, the checklist is on the system as opposed to being on a piece of paper. Once completed, the service advisor will sign and store it electronically.
Printed work orders
Work orders are usually printed and then handed to a technician to perform the work. Although all information required to complete the job is made on the piece of paper, it is simply one more unnecessary inconvenience. The auto shop software enables the service advisor to input the work order into the system, it is assigned to a technician who can view the work order from another computer or a mobile device.
There are many advantages to working with auto shop software, going paperless is just one of them. However, if it sounds like something you might be interested in, you can take it for a test drive without making a financial commitment. Tekmetric is offering a free trial for the rest of 2018, there is no contract to sign, there is no small print to read and there are no hidden costs. You will have access to all features of the software as if you were a paying customer. At the end of the free trial, if you decide that it is not something you would like to invest in, you can send it back without paying a cancelation fee. A free trial is the most effective way to determine whether or not the software you are considering is going to be of any benefit to your company.